Terms of Service

Effective Date: [Insert Date]

Welcome to Prosumate. These Terms of Service ("Terms") govern your use of our website, products, software, and marketing services. By accessing our website or engaging our services, you agree to these Terms.

1. About Prosumate

Prosumate is a full-service digital marketing agency providing marketing strategy, website development, CRM implementation, automation, paid advertising, SEO, branding, lead generation, AI solutions, and related business growth services.

Business Address: 8224 Crestview Dr, Unit A East Houston, Houston, TX 77028

Phone: (650) 629-3019

Email: [email protected]

2. Services

Our services may include:

• Website Design & Development

• CRM Setup and Management

• Marketing Automation

• SEO Services

• Google Ads Management

• Meta (Facebook & Instagram) Advertising

• TikTok & LinkedIn Advertising

• Email Marketing

• SMS Marketing

• Sales Funnel Development

• Lead Generation

• AI Chatbots & AI Automation

• Appointment Booking Systems

• Reputation Management

• Branding & Graphic Design

• Analytics & Performance Reporting

The exact scope of work is defined in each client's proposal, agreement, or service package.

3. Client Responsibilities

Clients agree to:

• Provide accurate information and required business materials.

• Respond promptly to requests for approvals and feedback.

• Maintain ownership or authorization for all content, trademarks, and intellectual property provided to us.

• Pay all agreed fees according to the signed agreement.

• Comply with applicable laws and advertising platform policies.

4. Payments

Fees are due according to the agreed payment schedule.

Failure to make timely payments may result in suspension or termination of services until outstanding balances are paid.

All payments are non-refundable unless otherwise stated in a separate written agreement.

5. Third-Party Platforms

Our services may involve third-party platforms including, but not limited to:

• Google

• Meta

• TikTok

• LinkedIn

• GoHighLevel

• Stripe

• Twilio

• Mailgun

• OpenAI

We are not responsible for service interruptions, policy changes, outages, account suspensions, pricing changes, or other actions taken by third-party providers.

6. Intellectual Property

Unless otherwise agreed in writing:

• Clients retain ownership of their logos, trademarks, and original business content.

• Prosumate retains ownership of its proprietary systems, workflows, templates, automations, processes, and internal documentation.

• Upon full payment, custom work specifically created for the client becomes the client's property unless otherwise stated in the agreement.

7. Marketing Results

Marketing performance depends on many factors beyond our control.

We do not guarantee:

• Search engine rankings

• Sales

• Revenue

• Lead volume

• Advertising approval

• Platform algorithm changes

We will use commercially reasonable efforts and industry best practices to deliver high-quality services.

8. Confidentiality

Both parties agree to keep confidential business information private and use it only for purposes related to providing the agreed services.

9. Limitation of Liability

To the maximum extent permitted by law, Prosumate shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, business opportunities, or data arising from the use of our services.

10. Termination

Either party may terminate services in accordance with the applicable service agreement.

Outstanding balances remain payable after termination.

11. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on our website with a revised effective date.

12. Contact Us

If you have questions regarding these Terms, please contact us:

Prosumate

8224 Crestview Dr, Unit A
East Houston, Houston, TX 77028

Phone: (650) 629-3019

Email: [email protected]